Delivery & Returns
Small prints (A5, A4, 5x7", 8x10")
Small prints will be backed with print mounter (thick card) and placed in a clear bio-degradable plastic envelope and posted in a hard backed envelope which states "DO NOT BEND".
Bigger size prints (A3 and 11x14" format)Bigger prints will be shipped in postal tubes.
I ship via Royal Mail First Class.
Europe should be 3 working days.
US & Canada should be 5-10 working days.
Elsewhere should be 6-10 working days.
Of course, this is down to the service of Royal mail and I cannot take any responsibility if your item does not arrive in the time stated above.
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Returns and exchange details
I want all my customers to be happy with their purchases but in case you are not, please contact me and return your item/s within 3 days for a replacement or a full refund (minus shipping) upon verification that items are in original condition.
Please note : a buyer pays return shipping.
After 21 days, all sales are final and items cannot be returned or exchanged.
Due to the nature of the product (download available automatically after placing an order), I do not offer refunds for digital files.