Orders must be placed before 16th Dec for Christmas Delivery. All other orders out with these days are not guaranteed for Christmas.

Delivery & Returns

Delivery

Small prints (A5, A4, 5x7", 8x10")

Small prints will be backed with print mounter (thick card) and placed in a clear bio-degradable plastic envelope and posted in a hard backed envelope which states "DO NOT BEND".

Bigger size prints (A3 and 11x14" format)

Bigger prints will be shipped in postal tubes.

Delivery Times

Prints will be shipped within 3-5 working days (Monday-Friday) once payment is received.

I ship via Royal Mail First Class.
For UK this should be next working day.
Europe should be 3 working days.
US & Canada should be 5-10 working days.
Elsewhere should be 6-10 working days.
Of course, this is down to the service of Royal mail and I cannot take any responsibility if your item does not arrive in the time stated above.

Returns

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Physical items:

I want all my customers to be happy with their purchases but in case you are not, please contact me and return your item/s within 3 days for a replacement or a full refund (minus shipping) upon verification that items are in original condition.

Please note : a buyer pays return shipping.
After 21 days, all sales are final and items cannot be returned or exchanged.

Digital files:

Due to the nature of the product (download available automatically after placing an order), I do not offer refunds for digital files.